Returns & Exchanges
At Cottonking, we stand by the quality of our premium cotton apparel and offer a hassle-free 15-day return and exchange policy for all unworn garments. If you are not completely satisfied with your purchase, we are committed to ensuring you find the perfect fit or receiving a full refund.
Initiate Request
Log into your Cottonking account, navigate to 'My Orders', and select the items you wish to return or exchange within 15 days of delivery.
Quality Check Preparation
Ensure the apparel is unwashed and unworn, with all original brand tags and packaging intact to qualify for a successful return process.
Free Doorstep Pickup
Once your request is approved, our logistics partner will arrive at your address within 48 hours to collect the package at no additional cost.
Refund or Exchange Processing
After the item passes our warehouse inspection, we will immediately dispatch your exchange size or initiate a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing